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AI and human intelligence for now

Here is an opinion spanning fifteen years covering call centers in India from then to now.  The main business was customer service calls selling products for US companies using high school graduates in India.   Today, the noisy operations on the call center...

Education micro credentials

How can micro credentials become an element of personalized computerized learning dovetailing with competency based education? Micro-credentials are one of the hot rising ideas in the education space. To understand the basics, go look at your child’s Xbox or...

Mega Universities on the rise

Change continues in online learning at the higher ed levels… as this wide ranging article describes. A Mega University is something that services tens of thousands of students online, in various ways, and may or may not be connected with a traditional...