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AI Access Is More Than Availability

  In a Wall Street Journal opinion essay, Meta CEO Mark Zuckerberg argues that advanced AI should be distributed broadly rather than controlled by a small number of powerful institutions. The principle is important. Concentrated AI power could deepen existing...

AI creates workforce bottleneck

A recent McKinsey discussion estimates that currently available technology could automate more than half of US working hours. This is an estimate of technical capability—not a prediction that half of all jobs will disappear. The more important issue is how work...

Reading Is Public-Service Infrastructure

Public services depend on reading more than we usually admit. Notices, benefit rules, health instructions, consent forms, school messages, workforce requirements, court information, and online portals all assume that people can read complex text and understand what...

AI Agents Need a Meaning Layer

AI infrastructure is often described in technical terms: models, data platforms, agents, workflows, and tools. But public services face another infrastructure problem that may be just as important: meaning. A public-service AI agent does not only process data. It...