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AI tools development

The following GPT analysis references a recent PSA posting on developing AI tools. Steve Blank’s experiences developing new AI tools speaks directly to public services and how the first test is whether consumers and frontline workers helped define the need and...

Clearer words are only the first step to care

Clearer Words Are Only the First Step to Care An appointment letter can explain where to go and still leave someone unsure what to do. For PSA’s AI and health care visions, that is a practical place to begin: could AI help someone understand the next step while...

Analysis by Gemini: Recent PSA post

Wondering how Gemini would analyze the recent PSA post regarding Steve Blank learning experience based on ChatGPT analysis. See the following: Loading... Taking too long? Reload document | Open in new tab Download [137.93 KB]...

A finished tool is not proof it works

A Finished AI Tool Is Not Proof It Works In Steve Blank’s entrepreneurship class, student teams arrived with polished products built using AI. At first, that looked like remarkable progress. But some teams had spent less time learning what their customers actually...

AI Governance Is a Consumer Issue

Two tribal governance stories raise a practical consumer-AI question: does changing control improve service? In Washington, the Jamestown S’Klallam Tribe seeks control of ancestral lands now managed as federal wildlife refuges. Local stewardship may improve, but...