Select Page

AI creates workforce bottleneck

A recent McKinsey discussion estimates that currently available technology could automate more than half of US working hours. This is an estimate of technical capability—not a prediction that half of all jobs will disappear. The more important issue is how work...

Reading Is Public-Service Infrastructure

Public services depend on reading more than we usually admit. Notices, benefit rules, health instructions, consent forms, school messages, workforce requirements, court information, and online portals all assume that people can read complex text and understand what...

AI Agents Need a Meaning Layer

AI infrastructure is often described in technical terms: models, data platforms, agents, workflows, and tools. But public services face another infrastructure problem that may be just as important: meaning. A public-service AI agent does not only process data. It...

AI design is also a judgment problem

AI is often discussed as a problem of speed, accuracy, and technical capability. Those questions matter. But they are not enough. A recent Christian Science Monitor editorial, “Both Ingenuity and Faith Deepen the AI Design Discussion,” points to a wider...